Fair Use Policy

Purpose

This Fair Use Policy is designed to ensure that all Shashin users can enjoy the Service equally and that no individual user's excessive usage negatively impacts the experience of others. This policy is governed by the laws of the Republic of Singapore and supplements our Terms of Service.

Reasonable Use

While we offer subscription plans with specific quotas, we understand that usage patterns vary. We define "reasonable use" as usage that:

• Aligns with your subscription plan's intended purpose
• Follows normal photobooth and event photography patterns
• Does not abuse or exploit service features
• Does not negatively impact our infrastructure or other users

Storage Limits

Plan-Based Storage

Each subscription tier includes a specified storage quota:

Exceeding Limits

If you exceed your storage quota:

• You'll receive a notification with options to upgrade or delete content
• New uploads may be blocked until you're within your quota
• We may provide a grace period to manage your storage

API and Automation Limits

Rate Limits

API access is subject to rate limits to ensure service stability:

Automated Access

Automated access to the Service must:

• Use official API endpoints (when available)
• Include proper authentication
• Respect rate limits and throttling
• Not use web scraping or unauthorized tools

AI Feature Usage

Processing Limits

AI features (filters, enhancements, generation) have fair use limits:

AI photo generation consumes credits from your account (5 credits per photo generation). AI video generation consumes 25 credits per video and is available only on Pro and Enterprise tiers. Credits are allocated with your subscription and can also be purchased as additional credit packages. Credits expire one (1) year from purchase or allocation.

• Designed for normal photo editing workflows
• Bulk processing should use our official bulk tools
• Excessive or abusive usage may be throttled

Prohibited AI Usage

The following AI usage is prohibited:

• Training competing AI models
• Creating harmful or illegal content
• Circumventing content filters or safety measures
• Reselling AI outputs without authorization
• Generating deepfakes or non-consensual imagery of real individuals

Credit Usage

Credit Allocation

Credits are the currency for AI photo and video generation. Each subscription tier includes a monthly credit allocation:

Credit Policies

• Each AI photo generation costs 5 credits
• Each AI video generation costs 25 credits (Pro and Enterprise tiers only)
• Credits expire one (1) year from the date of purchase or allocation
• Credits are consumed on a first-in, first-out (FIFO) basis
• Additional credit packages are available for purchase
• Credits consumed for successfully completed generations are non-refundable. Credits for failed or cancelled generations are automatically refunded. Credits are non-transferable between accounts

Bandwidth and Transfer

While we don't impose strict bandwidth limits, excessive bandwidth usage that impacts service performance may be subject to:

• Investigation and review
• Temporary throttling during peak times
• Request to upgrade to a higher tier

Session and Event Limits

Concurrent Sessions

Your subscription tier determines the number of concurrent kiosk sessions:

Session Duration

There are no strict time limits on session duration, but sessions idle for more than 24 hours may be automatically closed to free up resources.

Prohibited Activities

The following activities violate this Fair Use Policy:

Monitoring and Enforcement

Usage Monitoring

We monitor service usage to:

• Ensure service quality and performance
• Detect potential abuse or security issues
• Optimize infrastructure and costs
• Comply with this Fair Use Policy

Enforcement Actions

If we determine that usage violates this policy, we may:

1. 1Contact you to discuss usage patterns
2. 2Request that you modify your usage
3. 3Temporarily throttle or limit features
4. 4Suggest an appropriate upgrade path
5. 5In severe cases, suspend or terminate access

Enterprise and High-Volume Users

If your usage patterns require higher limits, we offer Enterprise plans with:

• Custom quotas and rate limits
• Dedicated infrastructure
• Priority support
• Service Level Agreements (SLAs)

Updates to This Policy

We may update this Fair Use Policy to reflect changes in our service, technology, or legal requirements. Material changes will be communicated via email or service notifications.

Questions and Concerns

If you have questions about this Fair Use Policy or your usage, please contact us: